At Vallon Digital, we want every customer to feel confident in our services. This policy explains when refunds may be granted, how cancellations work, and how to resolve any billing concerns.

All new customers begin with a one-month onboarding period at no cost. If you cancel during onboarding, no payment will be taken.

• 39-Day Money-Back Guarantee – If you are not satisfied within 39 days of your first paid charge, you may request a full refund.
   
• After this period, subscription payments are non-refundable once a billing cycle has started.
   
• This policy does not affect your statutory rights under applicable consumer law.
   

To request a refund, email us at support@vallon-digital.com with your account details.

• Our team will review your request and, if eligible, process the refund within 5–7 business days.
   
• If a refund is granted, your subscription will be canceled, and no further payments will be taken.
   

• You may cancel your subscription at any time through your client portal or by emailing support@vallon-digital.com.
   
• When you cancel, you will not be billed again. Access to services continues until the end of the current paid period.
   

If you ever have a question about your billing, please contact us directly at support@vallon-digital.com. We are committed to resolving issues quickly and fairly.